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Call Out Engineers
and Service

Emergency Out of Hours use only

Emergencies are classified as:
No hot water,
Uncontainable leaks,
Gas leaks,
No heating (1st October – 31st March only)

For private customers our warranty and Call Out assistance only covers Boilers installed within the last year. You must have a valid CP12/Installation Certificate and you must be able to show a copy to the engineer when he/she arrives. We will also attend all Boilers repaired/serviced within the last week.

In order to book an Engineer Visit we will require the following information: Full name, address and postcode of the property or site to be visited – Which Housing Association/Council your property is owned by if applicable – A site contact and telephone number – Emergency or fault

Out of Hours Engineer Appointment

If you are a tenant of one of the following please call to arrange an appointment.

If you are a Housing Plus tenant please call OBIS / OOH Contractor line:

Housing Plus

If you are a Housing Plus tenant please call OBIS / OOH Contractor line:
If you are a Rugby Borough Council Tenant please call:

Rugby Borough Council

If you are a Rugby Borough Council Tenant please call:
If you are an Aspire Housing Tenant please call:

Aspire Housing

If you are an Aspire Housing Tenant please call:
If you are a Watmos Community Tenant please call:

Watmos Housing

If you are a Watmos Community Tenant please call:

For all other Customers / Tenants

Please use the below information using your postcode to call the correct Call Out Engineer.

North Call Out Engineer covers the following Postcodes

L, WN, WA, CH, CW, SK, ST1 – 18, M

For Tenants/Customers of: Unitas, EON,  Private home owners, Great Places Housing

East Call Out Engineer covers the following Postcodes

DE, NG, LE, CV, B, DY, WV, WS, HR

For Tenants/Customers of: Accord, EON, Private home owners, Trident

West Call Out Engineer covers the following Postcodes

ST19 – 21, TF, SY

For Tenants/Customers of: EON, Trident, Private home owners, Wrekin Housing

Commercial Customers

For Commercial customers our Callout number is:

Get a Quote

We’d love to talk to you about how we can help you get more from your home heating supply.

FREE quote call 01782 564448