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Our story

Since 1994, Phoenix Gas Services has evolved from a local gas specialist into a trusted delivery partner for social housing providers and local authorities. Our reputation is built on integrity, quality, and a long-standing commitment to the communities we serve.

We deliver safe, efficient and future-ready energy solutions across domestic and commercial environments, applying the same high standards to every project. Our work is driven by a clear purpose: to raise standards, support sustainability and create long-term value through innovation and regulatory excellence.

Today, Phoenix provides a full spectrum of whole-house energy and compliance services, including gas, electrical, fire safety, ventilation, heating and building solutions—supporting clients throughout the full lifecycle of homes and buildings.

As we continue to grow and transform, our focus remains clear: investing in our people, strengthening our capabilities and working in partnership with clients and communities to deliver outcomes that are safe, sustainable and built to last.

Our mission statement

We never look at a project in isolation. Our wide experience and deep expertise mean we can see the bigger picture. Our ‘whole house’ approach means we can do more than install, maintain or repair – we partner, and we support, for the long term. Whatever our clients need, whatever our team needs, we take care of everything.

Our Values

We are authentic

We are open and honest in all we do. We do what we say. We never over-promise or under-deliver. There is an integrity and compliance in all our dealings with clients, suppliers and our own team.

We are collaborative

We are stronger – together. Our foundations are family. As we continue to grow, from the top down, we are one team with a common purpose and shared interests. For one to succeed, we must all succeed.

We are ambitious

We are determined to be both bigger and better. We are proud of our past. But we are future-facing. We have the drive, the energy (and the people) to shape our own future.

Meet the team

Our people are central to everything we do. With a diverse and skilled workforce across the UK, we invest in developing and empowering our teams to deliver exceptional service.

Guided by strong values and a shared vision, we foster a culture of integrity, accountability and collaboration—ensuring our people feel supported, valued and connected as we work together to serve communities and clients nationwide.

Company timeline

1994

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Local partnerships formed

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Joining Phoenix means joining a team that’s passionate about people. You’ll receive structured training, mentoring, and one-to-one support from experienced colleagues who are invested in your success. Many of our senior team members began their own careers as apprentices — proof that with Phoenix, the opportunities to progress are limitless.

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