a call back

FREE quote call 01782 564448

Get A Call Back Now!


I agree Phoenix Gas Services may hold my information for marketing purposes

10 Most Common Boiler Problems In Your Home

1 September 2018

10 Common Boiler Problems In Your Home

Welcome to this latest article talking you through the most common boiler problems in your home, offering you some insight as to what happens when your boiler breaks and how we can help you! So welcome to the blog talking about the most common boiler problems in your home!

1. No Heat Or Hot Water

To kick off the common boiler problems. I’m sure we’ve all experienced this issue with our boiler at least once in our lifetime. You’ve had a long and hard day and can’t wait to get home and have a nice warm bath or shower and indulge in relaxation only to turn on your bath/shower and find nothing but a cold disappointment. You can find yourselves stuck waiting for around for ages waiting for your boiler to kick in and heat the water. Depending on the efficiency and age of your boiler this can take more than just a few minutes. Which means you’ll have probably given up on your relaxation time and believe in better luck next time. Although there are a number of ways that you can overcome this. This could be caused by airlocks, low water level or failure of motorised valves. These are things that can be fixed simply by Phoenix Gas Services, we can help with all your boiler repair needs. If you ever need to get your system checked out then be sure to call us up for any boiler maintenance you require!

The most common cause of this is to do with low flow rates in the appliance. This means that you may think that your hot water is working. When in reality your boiler will still be more than operational, the only difference will be that the flow of water to the heat exchangers on the inside will have declined. You can work out if this is the problem inside your boiler. Make sure that you run the hot water tap at a trickling speed. Then you will be able to tell if it is warm or cold. Although we will tell you to make sure that you don’t burn your fingers by checking the temperature.

But if you have no luck in trying to fix your problem then you should definitely call a gas safe registered engineer to come and fix your system. With Phoenix Gas, we can come to your aid as soon as possible and have your appliance restored and flowing with hot water in absolutely no time. Our team of friendly gas engineers offer the finest customer service for our customers to ensure that you’re 100% satisfied with the service that you receive!

2. Kettling Noises From Your Appliance

If you’re unfamiliar with this term, it basically means that limescale has built up on your boilers heat exchange pipe. This will slow down your boiler and cause major issues to the efficiency of your boiler which means that your energy bills will go up too as your boiler is working extra hard to do the same job as it would do on every normal day. There are many ways that this can be fixed and it is a simple process for the professionals, you can book your boiler service with Phoenix Gas Services and we can fix any issues such as kettling that your boiler may have. Be sure to get in touch today and we can help eradicate the limescale that is built up inside the appliance.

Although there is no need to completely get rid of your current boiler as this is only a minor hindrance to your appliance so it is good to make sure that your boiler is looked after to make sure that you don’t get stung by hefty bills that will be caused from your limescale filled appliance. You will be able to see if your boiler is kettling as the term comes from the noise that the boiler makes. Which it will come as no surprise to tell you sounds very similar to your everyday household kettle.


3. Your Radiator Not Getting Hot

There is a chance that if your radiator is warm at the bottom and not at the top there could be air inside the radiator appliance which isn’t flowing round as effectively as it should be. This can be fixed by bleeding the radiator. But however is this is not the case then you may need some power flushing in order to give your radiator a deep clean which will restore its efficiency back to optimum levels. Phoenix Gas Services can offer you a great power flushing service in your home so that we can make sure that your appliance is running, we pride ourselves on great customer service on every single job we carry out no matter how big or small it may be!

So why wait? When these common problems can strike at any time. Now is the perfect time to get your home in order ahead of the rest of the year so give Phoenix Gas Services a call today!


4. Boilers Which Keep Switching Off

I hope you’re enjoying this common boiler problems so far. Next, your boiler can turn itself off for a number of reasons but the most common source of this issue is usually when the water pressure in the appliance is too low, this then causes problems with the thermostat and the air in the system. If this is a persistent problem then don’t try to keep managing with it. You need to call a gas boiler engineer as soon as possible to make sure that your appliance is given the correct treatment and given the best possible care so that we can get your system back to working at its regular levels.

Phoenix Gas Services always reminds their customers that it is actually illegal for an unregistered person to work on gas appliances and fitting, regardless of whether they own the appliance or not. If there is an issue with your thermostat then you may find that the thermostat is broken and that because the boiler cannot recognise the temperature of the water inside the system then it will automatically turn itself off in order to ensure that it doesn’t overheat, or it may switch itself off because it is under the impression that the water has already reached the required temperature. If this is the case then you will need to replace your thermostat. This will definitely help you save money in the long run as this will help you to reduce your energy bills over a long term period of time.

Another issue with this particular problem is that the reason why your boiler keeps shutting off is down to there being closed valves, a broken pump or there may even be air caught in the system. If the boiler didn’t do this then the appliance would definitely overheat so your system protects you from this by automatically shutting down due to the safety mechanisms inside the appliance.


5. Pilot Light Going Out

Other common boiler problems include. You could see that the pilot light keeps going out on our boiler and it may be for no apparent reason either. This may be due to your thermocouple. This part is a little probe that extends in the flame of the pilot light, it also has a small diameter metal wire that runs all the way back to the gas valve too. If this is the cause of your issues then you will definitely need to have the thermocouple replaced on the inside of the appliance. But this isn’t the only other alternative as to why there are issues with the pilot light. It may be due to there being a backdraft in the flue. This will cause the pilot light to be blown out so you can’t see it anymore. If the flue inside the boiler has an obstruction then the burnt gas cannot escape from the boiler which causes the light to go out.

Finally, this could be due to a faulty or maybe even blocked gas valve. The underlying purpose of the valve is to make sure that the flow of the gas into the pilot light is stable and controlled. If this is blocked then the flow of the gas to the light will be reduced or may even be stopped altogether. Which could even cause the gas valve to fail altogether which would result in your boiler not being functional.

6. Loss Of Pressure

A loss of pressure in your boiler could indicate a wide range of problems that your appliance may have. Amongst all the long list of boiler problems that we have identified throughout this list, this is one of the easiest to diagnose for you. Constant water pressure is essential to keeping up with the functioning of your boiler. The pressure in a lot of combi boilers is maintained by cold water flowing around from the main water supply through the “filling loop”. This is one of the more common boiler problems.

The drop in pressure is caused by a number of different things. For example, there may be a leak in the boiler system somewhere, or if the radiators have been bled in recent times then it could be that pressure was lost during that process. Although if this may not be detected until you check your pressure gauge on your appliance. A water leak, for example, may be really tiny and go unnoticed for a while at first but then will only develop into a much larger issue later on down the line.

In order to check your pressure gauge on your system, you will typically find it on the front of your appliance. For most boilers, this should be set to around 1 bar which is most likely what it will have been set to when the appliance was installed in your home. In order to help tackle this issue then it is best to get Phoenix Gas Services out to your home who will take a look at your central heating system and see if there any issues in a yearly service. Get in touch with us today for your free quote with no obligation!


7. Weird Banging Noises Coming From Your Boiler

If your boiler is starting to make loud banging noises then this could be the signs of a serious problem for your appliance. This could be due to a lot of things from anything too cold temperatures to there being a limescale accumulation on your heat exchanger pipe. So while your boiler may be currently operating fine, it may be a ticking time bomb for something to go wrong in any instance. So it is absolutely paramount that you call a local gas boiler engineer such as Phoenix Gas Services to make sure that your boiler is fixed before it breaks down completely and then it will become even pricier to fix.

Be sure to give Phoenix Gas Services a call for a friendly no obligation quote regarding your boiler system in your home. We pride ourselves on making sure that every single one of our customer receives a friendly service to be rivalled with, carried out with the highest level of professionalism to ensure that you’re 100% satisfied with the service that you receive.

PIPE leak

8. Condensate Pipe Freezing Inside Your Appliance

If there is a lot of cold weather like there has been recently in the UK then the chance of your condensate pipes freezing rapidly increases and if your condensate pipes freeze in your system then this can lead to your boiler causing major issues in your household which is not what you want as a homeowner at the best of times. You will be able to tell if your condensate pipe has frozen as there is usually a fault code flashing on the display of the boiler. There are many ways in which you could be able to thaw it out yourself but if you’re in doubt then be sure to seek assistance from Phoenix Gas Services.

Firstly, you will need to locate the blockage in your system which usually comes from the most exposed point on the outside of your home/office. Usually, this is at the open end of the pipe and at a bend where there’s a dip in the pipe and the condensation can collect together. So due to the strong cold temperatures that are being faced then the water will freeze which will span over your pipe too as it is all connected together. From this, the blockage that is now in the appliance will cause the condensate inside the pipe back up into the boiler and cause it to completely shut down. So should the worse case scenario come to reality then be sure to call out a gas safe registered engineer who will help you quickly fix your system as soon as possible and help you get back to heating your home.

9. Leaking & Dripping Coming From Your Appliance

When your gas boiler is leaking you should definitely not try to repair it yourself. A leaking boiler is a hugely serious problem and will indicate that an internal component of your boiler such as a valve has broken. Leaks such as this can lead to instances such as corrosion or rust inside your appliance. Mostly due to the water damage that the leaking has caused. It can cause electric components inside the appliance which will cause it to short circuit. Which will leave your home without power which causes issues throughout the household and substantial structural damage. A boiler repair should not be left to chance and needs to be seen to immediately.

Your boiler may be leaking from the pressure valve. This could indicate that the pressure inside your appliance may be too high for it to handle. A pressure reading of 18-21 PSI or one bar is deemed to be optimum and when the pressure is too high, the pressure valve should leak water to prevent the appliance from blowing up. Although limescale and other obstructions may cause the pressure to increase beyond safe limits. Once this debris has then been removed from the appliance then the valves on the appliance will need to be resealed.

If your appliance is leaking water around the pipe fittings then you will be likely to find that it may have been an installation error. Of course, if you had it installed by us here at Phoenix then we hope our quality customer care will eradicate this possible cause. But all jokes aside, your leaking issue may come from corrosion on your system which the corroded components will allow the water to escape. If the corrosion is identified to be isolated then you will only need to have the single component replaced. Although if the corrosion is a lot more spread out through the system then you may need to completely scrap the boiler and get a boiler replacement.

Here at Phoenix Gas Services, our specially trained gas engineers can help repair any issues that your boiler may have brought up. All it takes is one simple call to get your house back in order. Give us a call on 01782 564448 in order to make sure that your system gets seen to.

10. Problems With Your Thermostat

A lot of the time any common boiler problems that you find in your appliance can be easily traced back to your thermostat. Your thermostat is what allows you to control the temperature of your household heating in your home. It is a vital tool to make sure that you can control things such as your energy bills and the temperature in your home to make sure it isn’t too hot or too cold. Sometimes it can be a simple fix such as the batteries in the device are dead or that the thermostat is out of adjustment. Although we recognise that this isn’t always the solution and that it can be acting up without these issues.

There are a number of different potential issues such as dodgy wiring on the inside of the thermostat that could cause the issues that you are facing in your home. There could also be dusty debris which can cause wild operating and system failure if not treated. In order to fix this issue, you can gently remove the cover the thermostat and then clean out the interior of the device. In order to make sure that it is in pristine condition for your thermostat to work in a safe environment. Although if you are experiencing further issues regarding your thermostat then don’t hesitate to seek assistance from an engineer as it may just save you a small fortune.

We hope that this article delivered to you from Phoenix Gas Services in Stoke on Trent, Staffordshire has been able to cast some light on the kind of regular issues that you will probably face in your life with your boiler. Although some of the issues that we have outlined have simple fixes such as a switch of batteries when compared to a complete boiler replacement. Of course we hope that you will never have any issues with your boiler as we only want the best for our customers but should the worse happen then be sure to give us a call on 01782 564448 for a free no obligation quote and a friendly customer service who will talk you through all the viable options that you can go through.

We only aim to offer the finest customer service to all the customers that we help whether that be a boiler repair, boiler service or boiler replacement throughout Stoke on Trent, Newcastle under Lyme, Staffordshire, and Cheshire. Since our establishment, we have helped thousands of customers to keep their home ticking as we know how much this means to our customers. As another disclaimer we please ask you that if you are not a gas safe registered engineer then please do not try any of this at home. Your boiler is a very specific device that requires the most precise care when undergoing maintenance. Something of which that can only be achieved from a Phoenix Gas engineer. Plus if you try to make the changes yourself and it goes wrong then you’ll probably end up spending more on fixing the changes you made rather than the actual appliance in the first place. We talk our customers through the process each step at a time to ensure that you receive 100% satisfaction with the service you receive from us. We hope you enjoyed this article on common boiler problems. Remember if you see these common boiler problems and need help, don’t hesitate to give us a call on 01782 564448.

Book Yourself A Boiler Service Here

ISO 9001
ISO 14001
Copyright Phoenix Gas Services 2017. All Rights Reserved.

Pin It on Pinterest